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Terms of Service

Please read these Terms of Service carefully before using our financial technology products and services. These terms govern your relationship with iFlex Financial Technology Limited.

Last Updated: March 15, 2024

Important Notice

These Terms of Service constitute a legally binding agreement between you and iFlex Financial Technology Limited. By using our services, you agree to be bound by these terms. Please read them carefully before creating an account or using our services.

Introduction

Welcome to iFlex Financial Technology Limited ("we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, payment services, wallet products, and other financial technology solutions (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

These Terms apply to all users of our Services, including without limitation website visitors, mobile application users, registered account holders, and merchants. Your use of the Services indicates your acceptance of these Terms and all of its terms and conditions.

Acceptance of Terms

By creating an account, downloading our applications, or otherwise accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines that may be posted on our website from time to time. These Terms apply to all visitors, users, and others who access or use our Services.

Your continued use of the Services after any changes to these Terms constitutes your acceptance of the revised Terms. We recommend that you review these Terms periodically for updates.

Account Registration and Security

To access certain features of our Services, you must create an account. When you do so:

  • You must provide accurate, current, and complete information as prompted by our registration process.
  • You must maintain and promptly update your account information to keep it accurate, current, and complete.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account if we suspect fraudulent activity, unauthorized access, or violation of these Terms.

Eligibility

You represent and warrant that:

  • You are at least 18 years old and have the legal capacity to enter into a binding agreement.
  • You are not a person barred from using the Services under the laws of your jurisdiction.
  • Your use of the Services will not violate any applicable law or regulation.
  • All registration information you submit is truthful and accurate.

By using our Services, you represent that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country.

User Conduct

You agree not to use the Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our systems. Specifically, you agree not to:

  • Violate any applicable laws, regulations, or third-party rights.
  • Engage in fraudulent, deceptive, or misleading activities.
  • Transmit any viruses, malware, or other harmful code.
  • Attempt to gain unauthorized access to our systems or user accounts.
  • Interfere with or disrupt the integrity or performance of the Services.
  • Use the Services for money laundering or terrorist financing activities.
  • Collect or store personal data about other users without their consent.
  • Impersonate any person or entity or falsely state your affiliation with any person or entity.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these Terms, including without limitation, removing the offending content, suspending or terminating the account of such violators, and reporting to law enforcement authorities.

Intellectual Property Rights

Our Services and all content, features, and functionality are owned by iFlex Financial Technology Limited or its licensors and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your personal or business purposes in accordance with these Terms.

  • All rights, title, and interest in and to the Services and their content remain with us and our licensors.
  • You may not copy, modify, create derivative works of, reverse engineer, decompile, or disassemble any portion of our Services.
  • You may not use our trademarks, logos, or branding without our prior written permission.
  • Any feedback, suggestions, or ideas you provide may be used by us without compensation or restriction.

All trademarks, service marks, and trade names used in connection with our Services are proprietary to iFlex Financial Technology Limited or its licensors.

Fees and Payment

Certain Services may be subject to fees, which will be clearly disclosed to you before you use those Services. You agree to:

  • Pay all fees and charges incurred in connection with your account at the rates in effect when the charges were incurred.
  • Provide current, complete, and accurate payment information.
  • Authorize us to charge your designated payment method for all applicable fees.
  • Be responsible for any taxes associated with your use of the Services.

We reserve the right to change our fees at any time. We will provide notice of material changes to fees at least 30 days before the change takes effect.

Transactions and Financial Services

When using our financial services, you acknowledge and agree that:

  • All transactions are subject to our verification and approval processes.
  • Transaction processing times may vary based on the type of transaction and payment method.
  • You are responsible for ensuring sufficient funds are available for transactions.
  • We may impose transaction limits for security and regulatory compliance purposes.
  • You must provide accurate information for all transactions and beneficiaries.
  • We are not responsible for errors resulting from incorrect information provided by you.
Service Type Transaction Limits Processing Time
Wallet Transfers $10,000/day Instant
Bank Transfers $50,000/day 1-3 business days
International Transfers $25,000/day 1-5 business days
Merchant Payments $100,000/day Instant

Disclaimers and Limitations

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

  • The Services will be uninterrupted, timely, secure, or error-free.
  • The results that may be obtained from the use of the Services will be accurate or reliable.
  • The quality of any products, services, information, or other material purchased or obtained by you through the Services will meet your expectations.
  • Any errors in the software will be corrected.

We do not warrant that the Services will meet your requirements, or that the operation of the Services will be uninterrupted or error-free, or that defects will be corrected. No advice or information, whether oral or written, obtained by you from us shall create any warranty not expressly stated in these Terms.

Limitation of Liability

To the fullest extent permitted by law, iFlex Financial Technology Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Services.
  • Any conduct or content of any third party on the Services.
  • Any content obtained from the Services.
  • Unauthorized access, use, or alteration of your transmissions or content.
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services.

In no event shall our total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you to us in the twelve (12) months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless iFlex Financial Technology Limited, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Content, any use of the Services' features, services, or content other than as expressly authorized in these Terms, or your use of any information obtained from the Services.

Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services.

We reserve the right to reclaim usernames on behalf of businesses or individuals that are trademark owners of or have common law rights in those usernames.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a new "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically for any updates.

If we make material changes that affect your rights or obligations, we will provide at least 30 days' notice before the changes take effect, during which time you may terminate your account and stop using the Services.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in London, England. We encourage users to attempt to resolve disputes amicably through our customer support channels before pursuing formal legal action.

For any dispute with us, you agree to first contact us and attempt to resolve the dispute with us informally. If a dispute is not resolved within 60 days after submission, you or we may bring a formal proceeding.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: legal@iflexfinance.com

Address: iFlex Financial Technology Limited, 123 Financial District, London, UK

For legal notices, please send correspondence to the above address with "Legal Department" in the attention line.