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Cookie Policy

Learn how iFlex Financial Technology Limited uses cookies and similar technologies to enhance your experience on our website and services.

Last Updated: March 15, 2024

Important Notice

This Cookie Policy explains how we use cookies and similar tracking technologies to enhance your experience on our website. By using our website, you consent to our use of cookies as described in this policy.

Introduction

This Cookie Policy explains how iFlex Financial Technology Limited ("we", "us", or "our") uses cookies and similar tracking technologies (collectively, "cookies") when you visit our website at www.iflexfinance.com and use our digital services (collectively, the "Services"). This policy explains what these technologies are, why we use them, and your rights to control our use of them.

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as page navigation, access to secure areas, and basic security features. You cannot disable these cookies in our systems as they are essential for the website to operate.

  • Authentication cookies that keep you logged in during your session
  • Security cookies that help detect and prevent fraudulent activity
  • Load-balancing cookies that distribute traffic across servers
  • Session cookies that remember your preferences during a browsing session

Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Services. They help us understand which pages are the most and least popular and see how visitors move around the website.

  • Google Analytics cookies that track website usage and performance
  • Hotjar cookies that record user interactions and session recordings
  • Internal analytics cookies that measure feature usage and engagement
  • Error tracking cookies that help identify and fix technical issues

Functionality Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • Preference cookies that remember your language and region settings
  • Customization cookies that save your preferred interface themes
  • Service-related cookies that remember your choices for enhanced features
  • Integration cookies that enable third-party service functionality

Advertising and Targeting Cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting ads based on your interests.

  • Google Ads cookies that track ad performance and conversions
  • Facebook Pixel cookies that measure ad effectiveness
  • LinkedIn Insight Tag cookies for campaign tracking
  • Programmatic advertising cookies for audience targeting

Third-Party Cookies

We may also allow third-party service providers to set cookies on your device through our Services. These third parties may use cookies for various purposes, including analytics, advertising, and social media integration.

  • Analytics providers like Google Analytics and Mixpanel
  • Advertising networks like Google Ads and Facebook Ads
  • Social media platforms like Facebook, Twitter, and LinkedIn
  • Video hosting services like YouTube and Vimeo

When you interact with content from these third parties on our website, they may set cookies on your device. We do not control these cookies and are not responsible for their use. Please refer to the respective privacy policies of these third parties for more information.

How to Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the "Cookie Settings" button in the banner below.

  • Adjust your browser settings to block or alert you about cookies
  • Use the cookie consent management tool on our website
  • Delete cookies that have already been set on your device
  • Configure your browser to reject third-party cookies

Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of our Services.

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Enhanced Tracking Protection
  • Safari: Preferences > Privacy > Prevent cross-site tracking
  • Edge: Settings > Cookies and site permissions > Manage and delete cookies

Cookie Management Tool

We provide a Cookie Management Tool that allows you to control your cookie preferences. You can access this tool at any time by clicking on the "Cookie Settings" button usually located at the bottom of our website.

Our Cookie Management Tool allows you to:

  • Select which categories of cookies you accept
  • Change your cookie preferences at any time
  • Withdraw your consent to non-essential cookies
  • View detailed information about each cookie category

Data Retention

The duration for which information collected through cookies is retained varies depending on the type of cookie:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period (typically 1-24 months)
  • Analytical cookies: Typically retained for 12-24 months
  • Advertising cookies: Typically retained for 6-12 months

You can delete cookies from your device at any time through your browser settings or our Cookie Management Tool.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last Updated" date. We encourage you to review this Cookie Policy periodically for any changes.

Material changes to this Cookie Policy will be communicated through prominent notices on our website, email notifications, or other appropriate means.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: privacy@iflexfinance.com

Address: iFlex Financial Technology Limited, 123 Financial District, London, UK

For cookie-related inquiries, you may also contact our Data Protection Officer at dpo@iflexfinance.com.